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QUALITY POLICY

Our policy is to impart adequate training for the purpose of Safe & Reliable train operations, ensuring Customer Satisfaction through Continual Improvement.


OBJECTIVES


i)

To impart theoretical and practical training systematically to the fresh recruits and refresh knowledge of working employees to improve their professional competence;

ii)

To motivate the employee at all levels to develop skills & creative ideas for innovation;

iii)

To inculcate discipline, habits of cleanliness with weekly 'Shramdan', promoting team spirit and values of collective labour for organizational, social & environmental need;

iv)

To Increase Productivity of Individual employee by promoting safety Consciousness, national loyalty and integration;

v)

To improve customer satisfaction through Problem solving;




Source : Central Railway / Indian Railways Portal CMS Team Last Reviewed on: 10-12-2013  


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This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.