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QUALITY POLICY
Our policy is to impart adequate training for the purpose of Safe & Reliable train operations, ensuring Customer Satisfaction through Continual Improvement.
OBJECTIVES | i) | To impart theoretical and practical training systematically to the fresh recruits and refresh knowledge of working employees to improve their professional competence; | | ii) | To motivate the employee at all levels to develop skills & creative ideas for innovation; | | iii) | To inculcate discipline, habits of cleanliness with weekly 'Shramdan', promoting team spirit and values of collective labour for organizational, social & environmental need; | | iv) | To Increase Productivity of Individual employee by promoting safety Consciousness, national loyalty and integration; | | v) | To improve customer satisfaction through Problem solving; |
Source : Central Railway / Indian Railways Portal CMS Team Last Reviewed : 07-11-2019 
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