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RTI Section 4

*****Under Updation*****

1. Organisation and Function



Details of Disclosure



Particulars of its organization, functions and duties [Section 4(1)(b)9(i)]

I.Name and address of the organization.

Central Railway, General Manager’s Office, CSMT, Mumbai 400001

II.Head of the organization

General Manager

III.Vision, Mission and Key objectives

Click Here

IV.Function and duties

Model SOP

V.Organization Chart

Click Here

VI.Any other details the genesis, inception, formation of the department and the HoDs from time to time as well as the committees / Commissions constituted from time to time have been dealth.



Power and duties of its officers and employees [Section 4(1)(b)(ii)]

I.Powers and duties of officers (administrative, financial and judicial)


As per  Model SOP , IREM , PR Rules

II.Rules/orders under which powers and duty are derived and




IV.Work allocation



Procedure followed in decision making process

[Section 4(1)(b)(iii)]

I.Process of decision making identify key decision making points


II.Final decision making authority


III.Related provisions, acts, rules etc.


IV.Time limit for taking a decisions, if any

As per  Model SOP,IREM

V.Channel of supervision and accountability



Norms for discharge of functions [Section 4(1)(b)(iv)]

I.Nature of functions/Services offered

As per  Model SOP,IREM ,PR Rules

II.Norms/standards for functions/service delivery

As per  Model SOP,IREM

III.Process by which these services can be accessed

As per  Model SOP,IREM

IV.Time limit for achieving the targets

As per  Model SOP,IREM

V.Process of redress of grievances

As per  Model SOP,IREM


Rules, regulations, instruction manual and

I.Title and nature of the record/manual/instruction

As per  Model SOP,IREM

II.List of Rules, regulations, instructions manuals and records

As per  Model SOP,IREM

records for discharging function [Section 4(1)(b)(v)]

III.Acts/Rules manuals etc.

As per  Model SOP,IREM

IV.Transfer policy and transfer orders

As per  Model SOP,IREM


Categories of documents held by the authority under its control [Section 4(1)(b)(vi)]

I.Categories of documents


II.Custodian of documents/categories

Confidential Section Of the General Branch.


Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1)(b)(viii)]

I.Name of Boards, Council, Committee etc.

Click Here ZRUCC


Click Here

III.Dates from which constituted

Click Here

IV.Term / Tenure

Two Years

V.Powers and functions

Click Here

VI.Whether their meetings are open to the public?


VII.Whether the minutes of the meetings are open to the public?

No. Available to concerned officers and committee members

VIII.Place where the minutes if open to the public are available?


Directory of officers and employees [Section 4(1)(b)(ix)]

I.Name and designation

Central Railway Contact Numbers

II.Telephone, fax and email ID.


Monthly Remuneration received by officers & employees including system of comensation [Section 4(1)(b)(x)]

I.List of employees with Gross monthly remuneration

Employees can access their own details through IPAS. All payments are done through NEFT.

II.System of compensation as provided in its regulations

As per Rly. Board. Guide Lines


Name, designation and other particulars of public information officers [Section 4(1)(b)(xvi)]

I.Name and designation of the public information officer (PIO), Assistant Public Information (s) & Appellate Authority

Click Here

II.Address, telephone numbers and email ID of each designated official



No. of employees against whom Disciplinary action has been proposed/taken [Section 4(2)]

No. of employees against whom disciplinary action has been

I.Pending for Minor penalty or major penalty proceedings

Minor Penalty Pending  372

Major Penalty Pending  396

II.Finalised for Minor penalty or major penalty proceedings

Minor Penalty Finalised  55

Major Penalty Finalised  19


Programme to advance understanding of RTI (Section 26)

I.Educational programmes

Time to time Conducted Through VC/AC by HOD, MDP & Rajbhasha Courses.

II.Efforts to encourage public authority to participate in these programmes


III.Training of CPIO/APIO

As per CIC and Railway Board Guidelines

IV.Update and publish guidelines on RTI by the Public Authorities concerned

RTI Act is uploaded at Rly-Site.


Transfer policy and transfer orders [F No. 1/6/2011-IR dt. 15.4.2013]


As Per Rly. Board Guide Lines.


2. Budget and Programme



Details of Disclosure



Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc. [Section 4(1)(b)(xi)]

I.Total Budget for the public authority

Click Here

II.Budget for each agency and plan and programmes

Click Here

III.Proposed expenditures

Click Here

IV.Revised budget for each agency, if any.

Click Here

V.Report on disbursements made and place where the related reports are available.

Click Here


Foreign and domestic tours [F No. 1/8/2012-IR dt. 11.9.2012]


Click Here



II.Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department.

a)Places visited

b)The period of visit

c)The number of members in the official delegation

d)Expenditure on the visit

As per Railway Board guidelines






III.Information related to procurements

a)Notice/tender enquires and corrigenda if any thereon.

b)Details of the bids awarded comprising the names of the suppliers of goods/services being procured.

c)The works contracts concluded – in any such combination of the above and

d)The rate / rates and the total amount at which such procurement or works contract is to be executed.



Manner of execution of subsidy programme [Section 4(i)(b)(xii)]

I.Name of the programme of activity

As per Rly. Board’sPolicies & guidelinesand commercial Manual I and Commercial Manual II 

II.Objective of the programme

As per Rly. Board’sPolicies & guidelines

III.Procedure to avail benefits

As per Rly. Board’sPolicies & guidelines

IV.Duration of the programme / scheme


V.Physical and financial targets of the programme

As per Rly. Board’sPolicies & guidelines

VI.Nature / scale of subsidy / amount allotted

As per Rly. Board’sPolicies & guidelines

VII.Eligibility criteria for grant of subsidy

As per Rly. Board’sPolicies & guidelines

VIII.Details of beneficiaries of subsidy programme (number, profile etc.)

Board’sPolicies & guidelinesand commercial Manual I and Commercial Manual II 


Discretionary and non-discretionary grants [F No. 1/6/2011-IR dt. 15.04.2013]

I.Discretionary and non-discretionary grants / allocations to State Govt./NGOs/other institutions


II.Annual accounts of all legal entities who are provided grants by public authorizes.



Particulars of recipients of concessions, permits of authorizations granted by the public authority [Section 4(1)(b)(xii)]

I.Concessions, permits or authorizations granted by public authority.

Board’sPolicies & guidelinesand commercial Manual I and Commercial Manual II 

II.For each concessions, permit or authorization granted

a)Eligibility criteria

b)Procedure for getting the concession / grant and /or permits of authorizations

c)Name and address of the recipients given concessions/permits or authorizations

d)Date of award of concession/permits of authorizations

Board’s Policies & guidelinesand commercial Manual I and Commercial Manual II 


CAG & PAC paras [F No. 1/6/2011-IR dt. 15.04.2013]

CAG and PAC paras and the action taken reports (ARTs) after these have been laid on the table of both houses of the parliament.


3.Publicity Band Public Interface



Details of Disclosure



Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)]

[F No. 1/6/2011-IR dt. 15.04.2013]

Arrangement for consultation with or representation by the members of the public

I.Relevant acts, Rules, Forms and other documents which are normally accessed by citizens

Railway Board Directorates

II.Arrangements for consultation with or representation by

a)Members of the public in policy formulation / policy implementation

b)Day and time allotted for visitors

c)Contact details of Information and Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants


As per Railway Board

Public – private partnerships (PPP)

I.Details of Special Purpose Vehicle (SPV), if any





As per Railway Board Policies and guide lines issues from time to time.

II.Detailed project reports (DPRs)

III.Concession agreements.

IV.Operation and maintenance manuals

V.Other documents generated as part of the implementation of the PPP.

VI.Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorization from the government

VII.Information relating to outputs and outcomes


VIII.The process of the selection of the private sector party (concessionaire etc.)


IX.All payment made under the PPP project



Are the details of policies / decisions, which affect public, informed to them [Section 4(1)(c)]

Public all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive.

I.Policy decisions/legislations taken in the previous one year

click here for RB Guideline

II.Outline the Public consultation process

click here for RB Guideline

III.Outline the arrangement for consultation before formulation of policy

click here for RB Guideline


Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)]

Use of the most effective means of communication

I.Internet (website)


Form of accessibility of information manual / handbook [Section 4(1)(b)]

Information manual/handbook available in

I. Electronic format

Click Here

II. Printed format       


Whether information manual /handbook available free of cost or not [Section 4(1)(b)]

List of materials available

I. Free of cost


II. At a reasonable cost of the medium

Free of cost


4.E. Governance



Details of Disclosure



Language in which Information Manual / Handbook Available [F No. 1/6/2011-IR dt. 15.04.2013]



Vernacular / Local Language                                                 Hindi


When was the information Manual/Handbook last updated? [F No. 1/6/2011-IR dt. 15.04.2013]

Last date of Annual updation

Latest Information


Information available in electronic form [Section 4(1)(b)(xiv)]

I.Details of information available in electronic form.

click here for codes and manual

II.Name/title of the document/record/other information

click here 

III.Location where available

click here 


Particulars of facilities available to citizen for obtaining information [Section 4(1)(b)(xv)]

I.Name and location of the faculty

click here 

II.Details of information made available

click here 

III.Working hours of the facility

24 hour

IV.Contact person and contact details (Phone, faxemail)



Such other information as may be prescribed under section [Section 4(1)(b)(xvii)]

I.Grievance redressal mechanism

Helpline 139

II.Details of applications received under RTI and information provided

Online RTI web portal.

III.List of completed schemes/projects/Programmes


IV.List of schemes/ projects / programme underway


V.Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract.


VI.Annual Report

VII.Frequently Asked Question (FAQs)

Online RTI web portal.

VIII.Any other information such as

a)Citizen’s Charter

Citizer Charter

b)Result Framework Document (RFD)


c)Six monthly reports on the


d)Performance against the benchmarks set in the Citizen’s Charter.



Receipt & Disposal of RTI applications & appeals [F No. 1/6/2011-IR dt. 15.04.2013]

I.Details of applications received and disposal

Received - 13411

Disposed - 13404

(Between 01.04.2022 and 31.03.2023)

II.Details of appeals received and orders issued

Received - 880

Disposed - 871

(Between 01.04.2022 and 31.03.2023)


Replies to questions asked in the parliament [Section 4(1)(d)(2)]

Details of questions asked and replies given.

Click Here


5.Information as may be prescribed



Details of Disclosure



Such other information as may be prescribed [F No. 1/2/2016-IR dt. 17.08.2016, [F No. 1/6/2011-IR dt. 15.04.2013]

I.Name & details of

a)Current CPIOs & FAAs

b)Earlier CPIO & FAAs from 1.1.2015

Click Here

II.Details of third party audit of voluntary disclosure

a)Dates of audit carried out

b)Report of the audit carried out

Available in CIC Portal

Year 2020-2021

III.Appointment of Nodal Officers not below the rank of joint Secretary / Additional HoD

a)Date of appointment

b)Name & Designation of the officers

List of Nodal Officers

IV.Consultancy committee of key stake holders for advice on suo-motu disclosure

a)Dates of appointment

b)Name & Designation of the officers


V.Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RTI

a)Dates from which constituted

b)Name & Designation of the Officers



6.Information Disclosed on own Initiative



Details of Disclosure



Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information


Dealt as per under section 4



Guidelines for Indian Government Websites (GIGW) is followed (released in February, 2009 and included in the Central Secretariat Manual of Office Procedures (CSMOP) by Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievance and Pensions, Govt. of India)

I.Whether STQC certification obtained and its validity.

II.Does the website show the certificate on the Website?





Source : Central Railway / Indian Railways Portal CMS Team Last Reviewed : 29-09-2023  

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