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Central Railway's Vigilance department is headed by the Senior Deputy General Manager (SDGM), who is the Chief Vigilance Officer (CVO) for Central Railway.

 Please take Integrity Pledge here   e-Pledge

If you have noticed any malpractice/corruption in any aspect of Railway Working or have a suggestion to prevent/minimize malpractices, please inform us.

If you, as a general public or Rail user or Railway employee, come across any Railway Staff demanding bribe or indulging in any other corrupt practice, you may please intimate the same at once to the following Telephone numbers of Vigilance Department, Central Railway, Mumbai CSMT, for necessary action.

For Complaints pertaining to Bribery & Corruption  call  "139"or 

e-mail : (In this regard, it is clarified that if a signed complaint containing verifiable allegations, involving prima facie vigilance angle, is conveyed via enclosures of an e-mail, such complaint shall be dealt as per Complaints Handling Policy of Central Railway. On the other hand, if allegations are plainly exchanged in the main body of an e-mail without any signed enclosures, such complaints shall not be given cognizance and simply filed (no action taken))

                           Train Reservation & RRB/RRC exam & Hall Ticket related issues may be addressed to concerned


                           RRB Website:

                           Indian Railway Complaint portal : Web complaints portal

               Complaints relating to the matter of corruption o­nly should be addressed to  Vigilance department.                         Redressal of grievances should not be the focus of the complaints made to the Vigilance department.


 Sr. Deputy General Manager(SDGM)/Chief Vigilance Officer(CVO),
 II Floor, GM Office, CSMT Mumbai -400001

                      Phone Nos of Vigilance Officers


Shri Prateek Goswami

SDGM and Chief Vigilance Officer.

Central Railway ,Mumbai CST

Tel. No:022-22707102,


Mail ID:


Central Vigilance Commission

Satarkata Bhavan,Block –A

GPO Complex, INA,

New Delhi:110023

Tel. No:011-24651008



Email ID



Nature of Complaints



Ajay K. Sharma

Chief Vigilance Officer (S&T)



Contracts & works related to Signaling & Telecom.

A. K. Singh

Chief Vigilance Officer (Engg.)



Contracts & works related to Track, Buildings, bridges, Medical.

Bajrang Agrawal

Dy Chief Vigilance Officer(S&M)



Contracts & works related to Stores and Mechanical 

Hemant Jindal 

Dy. Chief Vigilance Officer (Electrical))



Contracts & works related to Electrical Engineering 

Anshu S Desai 

Dy. Chief Vigilance Officer (A&P



Personnel & Accounts

T Sushma

Dy. Chief Vigilance Officer (Traffic)



TTE, Conductor, Reservation, Unreserved Tickets, goods booking, Station Managers & Security

Ravi Durairaj

Sr. Vigilance Officer (A)




S K  Khare

Sr. Vigilance Officer (Engg



Contracts & works related to Track, Building, Bridges

Veer Singh Meena 

Asst. Vigilance Officer (G)



TTE, Conductor, Reservation, Unreserved Tickets, goods booking, Station Managers & Security.

     Mumbai  STD  Code:022(MTNL), 010(Railway)

“Voluntary Disclosure under Right to Information Act, 2005”

Organization Chart

Vigilance Manual 2018

CVC Portal

Railway Board Vigilance website

Railway Board Vigilance Circulars

Vigilance Functions

Source : Central Railway / Indian Railways Portal CMS Team Last Reviewed : 24-11-2022  

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