Central Railway's Vigilance department is headed by the Senior Deputy General Manager (SDGM), who is the Chief Vigilance Officer (CVO) for Central Railway.
If you have noticed any malpractice/corruption in any aspect of Railway Working or have a suggestion to prevent/minimize malpractices, please inform us.
If you, as a general public or Rail user or Railway employee, come across any Railway Staff demanding bribe or indulging in any other corrupt practice, you may please intimate the same at once to the following Telephone numbers of Vigilance Department, Central Railway, Mumbai CSMT, for necessary action.
The following Nos.
can be used during working hours of all working days.
Fax No : 022- 22621913
For Complaints pertaining to Bribery & Corruption call "139"or
e-mail : vighelpline@cr.railnet.gov.in
Train Reservation & RRB/RRC exam & Hall Ticket related issues may be addressed to concerned
Authorities.
RRB Website : http://www.rrbmumbai.gov.in/
Indian Railway Complaint portal : Web complaints portal
Complaints relating to the matter of corruption only should be addressed to Vigilance department and other grievances should be addressed to the concerned Officers indicated under Public Grievances Link of the Website (Contact Us -> Public Grievances).
Please take Integrity Pledge here Integrity Pledge e-Pledge
Address
Sr. Deputy General Manager(SDGM)/Chief Vigilance Officer(CVO),
II Floor, GM Office, CSMT Mumbai -400001
Phone Nos of Vigilance Officers
| NAME | TELEPHONE NUMBERS | Email ID | Nature of Complaint |
| Shri Sanjay Kumar Pankaj SDGM and Chief Vigilance Officer | 22621913 | | |
| Ajay K. Sharma Chief Vigilance Officer (S&T) | 22634683 | dcvosnt@cr.railnet.gov.in | Contracts & works related to Signaling & Telecom. |
| A. K. Singh Chief Vigilance Officer (Engg.) | 22621948 | dcvoe@cr.railnet.gov.in | Contracts & works related to Track, Buildings, bridges, Medical. |
| Narendar Panwar Dy. Chief Vigilance Officer (Traffic) | 22625008 | dcvot@cr.railnet.gov.in | TTE, Conductor, Reservation, Unreserved Tickets, goods booking, Station Managers & Security. |
| Manish S Bapat Dy. Chief Vigilance Officer (Elect.) | 22707174 | dcvoel@cr.railnet.gov.in | Contracts & works related to Electrical Engineering |
| Anshu S Desai Dy. Chief Vigilance Officer (A&P) | 22707104 | dcvoac@cr.railnet.gov.in | Personnel& Accounts |
| Bajrang Agrawal Dy. Chief Vigilance Officer (S&M) | 22707105 | dcvosm@cr.railnet.gov.in | Contracts & works related to Stores & Mechanical. |
| Ravi Durairaj Sr. Vigilance Officer (A) | _ | srvop@cr.railnet.gov.in | Accounts |
| S K Khare Sr. Vigilance Officer (Engg.) | _ | avoecr@cr.railnet.gov.in | Contracts & works related to Track, Building, Bridges |
| S. R. Tripathi Asst. Vigilance Officer (G) | 22707270 | avogcr@cr.railnet.gov.in | TTE, Conductor, Reservation, Unreserved Tickets, goods booking, Station Managers & Security. |
“Voluntary Disclosure under Right to Information Act, 2005”
Organization Chart
Vigilance Manual 2018
CVC Portal
Railway Board Vigilance website
Railway Board Vigilance Circulars
Vigilance Functions
