2000 Services extended from Kaman to Bhiwandi Road.
Harbour Line Services extended from Belapur to Panvel (Double Line)
2001 Token System introduced at Passenger Reservation System at Chhatrapati Shivaji Terminus.
Remodelling of CSTM Suburban Station Yard.
2003 First JanShatabdi train introduced from Lokmanya Tilak Terminus (LTT) to Madgaon.
Remodelling of Harbour Line at CSTM.
Deccan Queen is certified to ISO- 9001 : 2000.
2003 Mumbai – Pune journey time (by 2027 / 2028 Shatabdi Express) reduced to 2 hours 55 minutes.
Vasai Road – Panvel – Jasai Section converted from 1500 Volts DC to 25 KV AC on 29.10.2003.
2004 Deccan Odyssey Luxury train, a joint venture of Indian Railways & Maharashtra Tourism Development Corporation, was flagged off by then Hon’ble Prime Minister of India on 16.01.2004.
Punjab Mail and Janshatabdi Express are certified to ISO 9001:2000.
2004 New Suburban Station Seawoods-Dharavi between Nerul and Belapur on the Harbour Line was opened for Suburban on 12.06.2004, by the then Hon’ble Chief Minister of Maharashtra, Shri Sushil Kumar Shinde.
2004 A new Suburban Corridor between Vashi and Thane Stations was inaugurated on 09.11.2004 by the Hon’ble Railway Minister, Shri Laloo Prasad Yadav.
2004 Ticket Vending Machine (TVM) for the use of Platform Ticket installed at Chhatrapati Shivaji Terminus Station.
2004 Coin Operated Ticket Vending Machine (Co TVM) for Suburban tickets of Rs 5 installed at Chhatrapati Shivaji Terminus, Kurla, Ghatkopar, Mulund and Thane.
2004 ISO 9001: 2000 awarded to Passenger Reservation System at Chhatrapati Shivaji Terminus. This is the first and the only Passenger Reservation System Centre on Indian Railways to achieve ISO 9001: 2000.
2004 Note to Coin changer Machines provided at Chhatrapati Shivaji Terminus & Dadar.
2004 New Passenger Reservation System Centre has been commissioned at Bhiwandi Road, Roha and Tata Memorial Hospital, with one counter each.
2004 Twenty Passenger operated Enquiry Terminals (POET), for showing PNR Enquiry, Berth availability, Fare and Time-Table Enquiry has been provided at various Passenger Reservation System Centers on Mumbai Division.
2005 First AC-DC Rake (run at on maximum speed of 100 KMPH) inducted in service
2006 Kasara – Igatpuri Section switched over from 1500 volts DC to 25 KV AC Traction
2006 “Nahur” – a new Suburban Railway Station between Bhandup & Mulund inaugurated by Hon’ble Minister of State of Railways. Shri. Naran Bhai Rathwa.
2006 Laying of Foundation Stone for “Dedicated Freight Corridor” and introduction of 2nd Rake in service on Thane – Vashi Section by Hon’ble Prime Minister, Shri Manmohan Singh.
2006 Titwala – Kasara Section switched over from 1500 volts DC to 25 KV AC Traction on 12.11.2006
2006 Commissioning of 26 Coach length Maintenance Sidings at Coaching maintenance Depot, Wadi Bunder on 01.12.2006.
2007 Commissioning of 26 Coach length Platform No. 16 at Chhatrapati Shivaji Terminus on 25.01.2007.
2007 New Goods Shed commissioned at Taloja on 20.06.2007.
2007 New Suburban Station Rabada inaugurated by Hon’ble Chief Minister of Maharashtra,Shri Vilasrao Deshmukh, on 20.06.2007.
2007 Commissioning of 110/25 KV Traction Sub-Station, Bhor Ghat on 01.09.2007.
2007 New Suburban Station Lower Kopar (between Diva & Dombivli) started functioning from 03.09.2007.
2007 Foundation Stone laid for New Station Building at Lokmanya Tilak Terminus by Hon’ble Minister of State for Railways Shri Naran Bhai J. Rathwa on 29.09.2007. Commissioning of new Platform (No.5) of 26 Coach at Lokmanya Tilak Terminus
2008 2071/2072 Chhatrapati Shivaji Terminus – Aurangabad Jan Shatabdi Express Introduced & Flagged off by Hon’ble Minister of State for Railways, Shri Naran Bhai J. Rathwa, on 05.02.2008.
2008 5th and 6th line between Diva and Kalyan opened for traffic on 15.02.2008.
2008 New age EMU Rake (with state-of-art-technology) was flagged off by the Hon’ble Chief Minister of Maharashtra, Shri Vilasrao Deshmukh and put into service on 21.02.2008.
2008 New ticketing System based on GPS technology and contactless Smart Card named “GO MUMBAI CARD” launched over Suburban Section on 24.04.2008.
2008 First X-Ray Baggage Scanner has been installed at CST Station in the month of April, 2008.
2008 Mansarovar station on Harbour line commissioned 28.03.2008.
2009 Thane – Nerul line inaugurated by Hon’ble Minister of State for Railways Shri Naranbhai Rathwa by flagging off Suburban train from Thane to Panvel on 09.01.2009.
2009 3 Additional coaches in Suburban Train reserved for ladies in the morning peak from 27.01.2009.
2009 Kalyan-Titwala section including 5th & 6th line between Kalyan and Diwa switched over from 1500 volts DC to 25 kV AC traction from 03.05.2009.
2009 Gigantic task of regardering of 3 spans of Ehegaon viaduct bridge in Kasara-Igatpuri section completed on 21.05.2009.
2009 “Ladies Special” Train on Harbour Line from Chhatrapati Shivaji Terminus Mumbai to Panvel was flagged off through video-conferencing by Hon’ble Minister of Heavy industries Shri Vilasrao Deshmukh in the presence of Hon’ble Minister for Railways, Mamta Banerjee from New Delhi on 05.08.2009. There are two services (one in UP & DN direction daily on Harbour line).
2009 3 new lifts have been commissioned on 15.08.2009 at Chhatrapati Shivaji Terminus on Platforms (14 & 15), (16 & 17) and 18 for the benefit of passengers.
2009 Two New Super fast trains 2289/2290 Mumbai-Nagpur Duranto (Tri-weekly) and 2133/2134 Mumbai-Karwar Express (Tri-weekly) were flagged off on 21.11.2009 by Hon’ble Minister for Railways Ms Mamta Banerjee in the presence of Hon’ble Chief Minister of Maharashtra Shri Ashok Chavan.
2009 The first in-house “Mechanized Laundry” on Indian Railways at Wadibunder was inaugurated by video conferencing on 21.11.2009 by Hon’ble Minister for Railways Ms Mamta Banerjee in the presence of Hon’ble Chief Minister of Maharashtra Shri Ashok Chavan.
2009 36, 9-Car services were augmented to 12-Car services on Main line from 23.11.2009. (472, 12-car EMU services per day)
2009 50, 9-car services were augmented to 12-car services on main line with effect from 1.12.2009, thereby increased to running of 522, 12-car services per day.
2009 One golf cart type battery operated four-seater vehicle has been provided at CSTM on 11.12.2009 for ferrying physically challenged and senior citizens within the station premises free of cost.
2009 50 additional Suburban services have been introduced over Harbour & Trans Harbour line with effect from 21.12.2009. Suburban services increased from 1,414 to 1,464 trains per day.
2009 A new Super fast train 2167/2168 Dadar-Varanasi was flagged off on 24.12.2009 by Hon’ble Chief Minister of Maharashtra Shri Ashok Chavan.
2009 The frequency of Mumbai-Amravati Express (2111/2112) increased from tri-weekly to daily from 24.12.2009.
2010 State-of-the-art Automatic Coach Washing Plant commissioned at LTT in the month of February, 2010.
2010 New train 2542/2541 Gorakhpur Express (tri-weekly) introduced from 10.02.2010.
2010 New train 2749/2750 Vishakhapatnam Express (bi-weekly) from LTT to Vishakhapatnam introduced from 24.03.2010.
2010 7th line between CSTM-MZN commissioned on 31.03.2010.
2010 26 New Suburban services introduced on mainline on 30.04.2010. Suburban services increased from 1,464 to 1,494 trains per day.
2010 First Ladies special (Mathrubhoomi) on Trans-harbour line introduced from 29.05.2010.
2010 62 New Suburban services introduced on harbour line and trans-harbour line. Suburban services increased from 1,494 to 1,556 trains per day.
2010 Lonavla-Vangani section switched over from 1500 volts DC to 25 kV AC traction system on 02.05.2010.
2010 Air-conditioning of Suburban Motormen & Guard’s Lobby at CSTM on 31.05.2010.
2010 New Booking Office at Parel (East) opened on 13.05.2010.
2010 Electric Loco Shed, Kalyan charged with 25 kV AC supply on 07.06.2010.
2010 Suburban Platforms No.1 & 4 at Panvel opened for Suburban train operations on 29.07.2010.
2010 55, additional 12-car services per day introduced on 15.08.2010. 12-car services increased from 577 to 621 per day.
2010 2133/2134 Mumbai-Karwar Express extended upto Mangalore Junction from 16.08.2010.
2010 New train 2131/2132 Dadar-Shirdi Express (tri-weekly) introduced from 28.08.2010.
2010 Vikhroli-Thane 5th & 6th line opened to Goods Traffic on 15.10.2010.
2010 50, 9-car services augmented into 12-Car services and 3 New services introduced w.e.f. 21.10.2010. Total number of Suburban services per day increased from 1,556 to 1,559. 12-car services increased from 621 to 671. On main line on Sunday/holidays all services running with 12 car rakes w.e.f. 24.10.2010.
2010 Augmentation of 9-Car rake of K-30 Ladies Special into 12-Car rake running between Kalyan and CSTM during the morning peak w.e.f. 01.12.2010. The number of 12-Car services on Main line increased from 671 to 681 per day.
2010 For the first time 12-Car services introduced on Trans-harbour line section and 14 additional Shuttle services introduced between Vadala road and Navi-Mumbai w.e.f. 21.12.2010. Total number of Suburban services per day increased from 1,559 to 1573. 12-Car services from 681 to 809.
2011 New train 12563 LTT-ALD (Weekly) introduced w.e.f. 26.01.2011.
2011 New train 12143 LTT-SLN (Weekly) introduced w.e.f. 26.01.2011.
2011 New train 12171 LTT-HWH (Bi-weekly) introduced w.e.f. 31.01.2011.