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Voluntary disclosure of information under Section 4 of RTI Act



Item No


Comment of Railways


Particulars of Organization, functions and duties

    CR Organization structure


   Citizen Charter

Note: For details, please refer concerned division page.


Power and duties of officers and employees

The duties performed by Officers are of Supervisory & decision making nature which has been prescribed by Railway Board from time to time.


Procedure followed in the decision making process
including channels of supervision and accountability

The Procedures/norms set for discharge of functions is as per the provision contained in various Codes/Manuals/Acts.

      ►Railway Board Directorates


Norms set for the discharge of functions

The norms for discharge of functions are stipulated in the documents like Vigilance notices, transfer policies, DAR, promotion rules, refund rules, claims etc which can be found on Indian Railways website under different Directorates

Railway Board Directorates


Rules, regulations, instructions, Manuals & Records used for discharging its functions

Documents are available on Indian Railway website

Railway Board Directorates , Codes & Manuals


Statement of the categories of documents held by it or under its control

Documents are available on Indian Railway website under different directorate.

Railway Board Directorates


The particulars of any arrangement that exists for
consultation with, or representation by, the members of
the public in relation to the formulation of its policies
or implementation there of

Zonal Railway User's Consultative Committee is functioning to give suggestion at Zonal level. Similarly, at divisional level a Divisional Railway Users’ Consultative Committee (DRUCC) is functioning.

 Note: For DRUCC list please refer concerned division page.


A statement of the boards, councils, committees
and other bodies constituted

Formal and Informal Consultative Committee of Hon’ble MPs (constituted by the Ministry of Parliamentary Affairs) visits hold discussions internally. Its meetings and the minutes thereof are not open/accessible to public.


The directory of its employees and its officials

►   C Rly Contact Numbers


Monthly remuneration received by each officer
and employee, including the system of compensation
as provided in its regulations

Remuneration is paid in the form of salary &  wages as admissible.


The budget allocation to each Department
indicating the particulars of all plans, proposed
expenditure, and reports on disbursements made

The budget allocation is available at under the Railway Board Directorate.


The manner of execution of subsidy programmes, including the amounts allocated and
the details of beneficiaries of such programmes

As per the Railway Board’s guidelines and instructions given from time to time.


Particulars of recipients of concessions, permits or authorizations granted by the Institute.

Details regarding concessions to passengers are published every year in the Railway Time Tables.


Details in respect of the information, available to or held by it, reduced in an electronic form

Information relating to organisation, its evolution, passenger information, train information, availability of accommodation, status of tickets, internet booking of tickets are available on Central Railway website,

Code and manuals are available on Indian Railways web site at                                    

Railway Board Directorates


The particulars of facilities available to citizens for
obtaining information, including the working hours of a library
or reading room, if maintained for public use

The information relating to the facilities available to the rail users are disseminated through the Railway Time tables, Railway website (such as,  & , and the facilitation centre.    The following methods are also adopted by the Railways for the dissemination of the information through

  1. Website
  2. Gazettes
  3. Print Media
  4. Electronic media
  5. Announcements
  6. Newspapers
  7. Notice Boards
  8. Printed Manuals


The names, designations and other particulars
of the Public Information Officers

All Departments


Such other information as may be prescribed

information  related to Tenders, Press Releases, Employment Notifications, Important News etc. etc. are also available on










Source : Central Railway / Indian Railways Portal CMS Team Last Reviewed : 05-01-2024  

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